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GEMS Maintenance

02/11/2026
Please note: We will be completing some maintenance on 3 November 2026 between 14:00 - 16:00 and at times GEMS will be unavailable.  We apologise for any inconvenience caused.

Customs and Excise

This website enables you to clear your goods through customs.

Guidance explaining how to use GEMS or how to set up an account can be found by selecting the 'Contact Us' button at the top of the screen.



I have been provided a reference code by my shipper/courier

I want to login or create an account


Customs and Excise will process any personal data that you provide, in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017.

Further information about how your personal data is processed by the States of Guernsey can be found here.