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Customs & Excise Public Counter Opening Times

The Guernsey Border Agency’s New Jetty Counters for Customs and Excise, Immigration and Nationality, and Disclosures and Vetting will be changing their opening hours from Monday 6th September. For the foreseeable future, each of the public service counters will be open from 08:45 until 13:00. Alternatively, they will be open to prearranged appointments. Thank you.

Customs and Excise

This website enables you to clear your goods through customs.

Guidance explaining how to use GEMS or how to set up an account can be found by selecting the 'Contact Us' button at the top of the screen.

I have been provided a reference code by my shipper/courier

I want to login or create an account